How the eCommerce Industry has Grown through Outsourcing Support
Recent market trends in the contact center outsourcing market show that 95% of organizations value customer service as an essential part of brand loyalty, and 72% of customers find that live chat has been an effective way of communicating with a business.
Outsourcing Call & Chat Answering to Offshore Contact Center
As technology becomes more accessible, digital consumers become discerning.
Ecommerce Statistics You Need to Look Out for in 2023
The pandemic has ushered in a new turning point for the ecommerce industry, with consumers turning to online platforms more than ever.
Outsourcing Customer Service for an E-commerce Store
One of the most commonly outsourced services is customer service. Outsourcing customer service allows you to get customer service experts who can help take care of your customers for you.
Building a Successful Ecommerce Business in Five Steps
Ecommerce has grown throughout the years from something niche into becoming an important part of everyday life. Whether you already have an online store, or are looking to break into the ecommerce world, you can benefit from knowing these 5 steps to Building a Successful Ecommerce business.
How Outsourcing Can Scale Your Dropshipping Business
Looking for solutions to improve your company’s customer support? Partner up with Pac Biz and scale your business operations. Get a quote today: [gravityform id=”23″ title=”false” description=”false” ajax=”true”] Dropshipping has become prominent in eCommerce circles, where a seller doesn’t have an item in stock and will contact a third-party vendor for the products. With low capital […]